At Southdale Pediatrics and Allergy & Asthma, the health of your family remains our main concern. We continue to follow the most up-to-date guidelines from the American Academy of Pediatrics (AAP), the Centers for Disease Control (CDC), and the Minnesota Department of Health (MDH).
We review our processes daily, and incorporate information from the local Pediatric community and the major hospital systems in the Metro Area. We are committed to remaining open and available to all patients who need us. Here are some of the key operational changes we have made to limit the likelihood of COVID transmission:
- Change the structure of how and when we see patients according to their symptoms,
- Discontinued walk-in visits to ensure that we are able to triage all patient symptoms before patients arrive at our facilities,
- Enacted visitor restrictions to one parent/guardian per patient,
- Implemented drive-up curb-side testing for strep so that patients do not need to enter the clinic,
- Implemented telemedicine visits that will allow patients to connect with their physicians via a secure video link.
For Pediatric patients, we have reserved our offices for healthy visits (e.g., well child visits, med checks) and other non-respiratory illnesses (e.g., injury, UTI, rash) from 8am through 3pm, Monday through Thursday, all day Friday, and early Saturday. Patients with respiratory symptoms will be seen at 4pm or later, Monday through Thursday, and in the later appointment slots on Saturday. The clinics will be cleaned and sanitized nightly in preparation for the next day’s visitors. The AAP recommends the continuation of routine well-visits and vaccines. By segregating our respiratory visits, we can provide a safe place to bring your children without missing key visits, while ensuring availability to all of our patients.
To the extent you are able, we recommend you follow the guidelines to stay home and social distance. However, both Pediatrics and Allergy & Asthma are essential services, and are available when you and your children need medical evaluation. Our nurses and physicians will help triage symptoms to determine which type of visit is most appropriate for your child. In many cases, we will be able to offer a telemedicine visit.
For Allergy & Asthma patients, we have discontinued our walk-in allergy shots (please call to schedule), begun offering virtual visits, and can triage your symptoms in advance to determine whether you should schedule an appointment now or wait until this event subsides.
We expect a time when a new normal will arrive. Until that time, know that we are in this together, and we are here to help.
The Physicians and Staff of Southdale Peds